Molly Parker

Contact Molly Parker

Molly Parker is an HR practice Consultant and team member at Pagel, Davis and Hill, (“PDH”), a Professional Corporation, since early 2012. Ms. Parker has a proven track record of aligning Human Capital plans with corporate business strategies with an emphasis on metrics and processes to optimize accountability and results through effective consulting, counseling and a hands-on approach. She has also helped develop platforms for growth and organization for small and large businesses as well as streamline efficiencies and develop "once and done" approaches for consistency.

Ms. Parker’s expertise as a business partner is wide and deep in areas such as executive leadership, recruiting and talent management, training and development, change management, development of HR teams, performance management, process type programs, policy development and implementation, HR internal analysis/audits, organization development, acquisitions/mergers/divestitures, government regulation compliance i.e. FLSA, FMLA, EEO/AAP, DOT, compensation, benefits, team building and risk management.

Ms. Parker has 35 years of human resources management experience with leadership roles in Fortune 500 multinational organizations. Her hands-on experience entails VP positions at Sprint, CNA, PSG and Director roles at Enron and Reliant Energy.  

Ms. Parker’s experience includes diverse industries such as energy, high tech, telecommunications, construction, manufacturing, customer service industries, insurance, water/waste water treatment, remediation and environmental services, and public utilities/electric.

Areas of Practice

  • Executive leadership/consultation
  • Recruiting and talent management
  • Supplemental HR support/Internal HR team training
  • Training and development, change management, team building
  • Performance management
  • Policy development and implementation
  • HR internal analysis/audits
  • Organization development
  • Acquisitions/mergers/divestitures
  • HR compliance i.e. FLSA, FMLA, EEO/AAP
  • Compensation analysis
  • Benefits consultation
  • Risk management

Subject Matter Expert Experience

  • Provided consultation and appropriate applications for company executive leadership to meet their business and personal development plans.
  • Developed HR analysis, workforce needs analysis, turnover reporting system and confidential department share drive for multifaceted services company.
  • Developed recruiting process for $580M, $300M assets services business with 4,500 union and non-union, hourly and salaried employees in over 120 locations in U.S.
  • Developed Master Recruiter list/parameters for contract review and approval and negotiated reduced fees over 40 %.
  • Set up national recruiting accounts and reduced hourly hiring times and costs approximately 30%.
  • Built recruiting department from two to five recruiters for fast growing industrial and environmental services business focused on drivers and technicians, with parameters to assess effectiveness.
  • Researched and implemented new custom applicant tracking system.
  • Designed 3-year HR plan focused on recruiting, employee development, benefit/payroll cost reduction, and consistency of HR applications and processes.
  • Developed effective coop recruiting/intern program for engineering and accounting which supported 10,000+ employees in the U.S. and internationally.
  • Managed U.S. manpower planning statistics, and college recruiting offers for professional engineering candidates for energy company.
  • Developed/integrated training and development, EEOC, policies, FMLA, HIPAA, recruiting and all Human Resources functions for newly formed deregulated energy business with three 24/7 Customer Care centers resulting in T/O levels better than 90% of competitors.
  • Enhanced Employer of Choice environment which received A+ employee survey responses.
  • Set up Trainer/Trainee “Survivor Guide”, Company Newsletter, Perfect Attendance Program, Behavioral Interview Guide, “Heroes” Reward program and Supervisory Training program for newly formed deregulated energy company.
  • Provided strategic HR team and plan for hyper-growth high-tech communications company of 1,800 technical consulting employees with over 40 locations and $400M revenue.
  • Led emerging HR functions of training and development, benefits, compensation, staffing, EEO/AAP, community relations and payroll into proactive regionally supportive   units.
  • Initiated web based self-service HR system with specific access for management and employees improving employee access time to 24/7.
  • Implemented 360 Feedback, benefits, compensation, labor relations, employee relations, EEO/AAP, training, employment, worker compensation and organizational development in “newly merged” environment.
  • Received national recognition for training savings of $1M for development of on-line 24/7 training program for IT consultants.
  • Authored on line Change Management modular program for managers, presented at annual kickoff and received accolades for magic trick approach and presentation.
  • Designed Change Management/Team Building Program that transformed employee morale and improved employee trust 22% in top management and commitment to company objectives.
  • Designed and implemented teaming concept/training to management and employees for 350 employees at company’s largest U.S. branch.
  • Adapted DOT training to computer based module, saving the company over $50K.
  • Built automated on-line performance management metric-driven annual performance review system with individually weighted objectives for over 40 key positions that reduced errors and improved turnaround time by 40%.
  • Developed performance management program that was adopted by company corporate wide for 20,000 employees, saving over $80K annually.
  • Developed assessment program to evaluate HR effectiveness, implemented two low- cost performance appraisal development programs.
  • Implemented on-line/automated management tools that improved consistent application of company policies and procedures and reduced errors and work hours by 50%.
  • Built HR infrastructure and policies with on-line/automated applications for all HR material for 600 annually hired employees and third party vendor.
  • Designed first supervisory handbook for “merged” workforces.
  • Researched, co-authored, and implemented Drug Free Workplace and Anti-drug program for U.S. and Puerto Rico operations for U.S. energy company.
  • Ensured compliance with corporate relocation policy manual for U.S.-wide oilfield services company.
  • Created HR internal departmental checklist process for reports, audits and resolution process with tracking chart resulting in over 25% improvement in performance metrics for public utility.
  • Directed HR functional and strategic direction for 1,700 employees, $270M company with over 140 facilities in U.S. and Puerto Rico and 23 unions.
  • Facilitated development of new computerized management succession planning system.
  • Managed $6.1M HR budget, met all objectives during difficult merger year.
  • Transitioned through new “go to market” strategy to an alliance-driven company requiring two major reorganizations.
  • Managed several major acquisitions for U.S. energy company; negotiated human resource components for asset and stock purchases.
  • Produced HR template process for bids to privatize businesses and effectively integrate sales, marketing and HR objectives that improved response time 25% and reduced work hours and errors over 30%.
  • Led major reorganization and heavy recruiting during an 8,000 employee acquisition.
  • Developed and implemented on-line FMLA guidelines for industrial services company with built-in audit enhancements.
  • Successfully managed EEO/AAP audit for industrial services company.
  • Defended over 40 unemployment claims with 99% success rate as a consultant for various public companies and private construction company.
  • Revamped technical, operations, and management positions into integrated job paths which improved employee morale, increased internal opportunities over 20% and reduced T/O 12%.
  • Designed and implemented revision for driver commission pay plan which reduced cost by 15%.
  • Moved 401K plan into compliance within nine months after successful audit, resulting in 30% cost savings first year for communications company.
  • Converted outsourced payroll system while creating unique international billing and  payroll capabilities which reduced errors by 80%.
  • Created Employee Trip Reduction program that reduced overtime by 16%.
  • Directed opinion surveys and resolution of management issues.
  • Designed/managed HR and safety programs for rapidly growing, largest Texas medium- sized construction equipment distributor with 200 employees at ten locations. Opened three new branches and designed industrial training facility at new corporate office. 
  • Successfully handled OSHA audit of computerized drilling technology unit manufacturing facility and cost effectively engineered out noise violation which exceeded the OSHA requirements.
  • Ensured AAP/EEO compliance, coordinated safety programs at oilfield services company.

Education

Past Professional Affiliations

  • President of Women’s Business Organization
  • Society of Human Resource Management (SHRM)
  • HR Houston (SHRM Local chapter)
  • Charter Member Toastmasters, Vice President
  • Charter Member American Business Women's Association, Galleria Chapter
  • Industrial Distribution Board, University of Houston
  • Houston Area Health Care Coalition, Plan Design Committee

Presentations Seminars and Awards

  • Served in many leadership capacities as a member of the HR Houston Chapter
  • A committee member of the 2004 HR Houston Chapter that developed a Five-Year Plan for the Chapter
  • Served on the board of the Lighthouse for the Blind in Houston for ten years until 2011
  • Served as an HR guest lecturer at local chapter and national meetings and served on various HR discussion panels